yes

Our Transport Representatives (TR) will provide you with the pouch and manual waybills on the day of the scheduled pick up.

You may use a manual or e-waybill. For e-waybill, please login and access your Fastrack Dashboard and click on “Create A Waybill”.

No. Package pick up is free.

Yes

All “pick up” bookings must be made by 2pm. Bookings made after 2pm will be scheduled for the next business day.

Please Click here to view our pouches.

Own packaging is any packaging provided by the sender.

• Volumetric weight reflects the density of the package.

• Volumetric Weight Formula:

• Length (cm) x Width (cm) x Height (cm) / 3500 = Volumetric Weight (Kg)

• Example:

(17cm x 24cm x 25cm) / 3500 = 2.9 kg”

• • • • Pick up and Delivery Schedule:
  
  
  
  • • • Monday to Saturday – 9:00am to 9:00pm
  
  
  
  • • • Office Hours:
  
  
  
  • • Monday to Saturday – 9:00am to 6:00pm

• • • • • • • No. Please take note of our pick up and delivery schedule:
        
        
        
        • • Monday to Saturday – 9:00am to 9:00pm

• Pick up and Delivery Schedule:

• Monday to Saturday – 9:00am to 9:00pm

• Office Hours:

Monday to Saturday – 8:00am to 5pm

• • No minimum required.

• • “You may track your shipments here”

• • “Processing” means that your package is scheduled for pick up.

No. We do not refund for incorrect delivery addresses.

2 attempts only.

Yes. Insurance computation is 1% of Declared Value. This is added to the shipping fee.

You can send us a message support@greenworldwidecourlog.com